Protecting Children Online?: Cyberbullying Policies of Social Media Companies

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Tijana Milosevic (Postdoctoral researcher, University of Oslo) Sonia Livingstone (London School of Economics and Political Science)

Protecting Children Online?

Cyberbullying Policies of Social Media Companies

Tijana Milosevic (Postdoctoral researcher, University of Oslo), Sonia Livingstone (London School of Economics and Political Science), Laura DeNardis (Professor, American University) , Michael Zimmer (Assistant Professor, University of Wisconsin-Milwaukee)

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English

MIT Press
02 February 2018

Age groups: children; Bullying & anti-bullying strategies

Series: Information Society Series

A critical examination of efforts by social media companies-including Facebook, Twitter, Snapchat, and Instagram-to rein in cyberbullying by young users.

High-profile cyberbullying cases often trigger exaggerated public concern about children's use of social media. Large companies like Facebook respond by pointing to their existing anti-bullying mechanisms or coordinate with nongovernmental organizations to organize anti-cyberbullying efforts. Do these attempts at self-regulation work? In this book, Tijana Milosevic examines the effectiveness of efforts by social media companies-including Facebook, Twitter, YouTube, Snapchat, and Instagram-to rein in cyberbullying by young users. Milosevic analyzes the anti-bullying policies of fourteen major social media companies, as recorded in companies' corporate documents, draws on interviews with company representatives and e-safety experts, and details the roles of nongovernmental organizations examining their ability to provide critical independent advice. She draws attention to lack of transparency in how companies handle bullying cases, emphasizing the need for a continuous independent evaluation of effectiveness of companies' mechanisms, especially from children's perspective. Milosevic argues that cyberbullying should be viewed in the context of children's rights and as part of the larger social problem of the culture of humiliation.

Milosevic looks into five digital bullying cases related to suicides, examining the pressures on the social media companies involved, the nature of the public discussion, and subsequent government regulation that did not necessarily address the problem in a way that benefits children. She emphasizes the need not only for protection but also for participation and empowerment-for finding a way to protect the vulnerable while ensuring the child's right to participate in digital spaces.

By: Tijana Milosevic (Postdoctoral researcher University of Oslo)
Foreword by: Sonia Livingstone (London School of Economics and Political Science)
Series edited by: Laura DeNardis (Professor American University), Michael Zimmer (Assistant Professor, University of Wisconsin-Milwaukee)
Imprint: MIT Press
Country of Publication: United States
Dimensions: Height: 229mm, Width: 152mm, Spine: 21mm
ISBN: 9780262037099
ISBN 10: 0262037092
Series: Information Society Series
Pages: 296
Publication Date: 02 February 2018
Recommended Age: From 18 years
Audience: Professional and scholarly , Undergraduate
Format: Hardback
Publisher's Status: Active

Tijana Milosevic is a Postdoctoral Researcher in the Department of Media and Communication at the University of Oslo.