Susan Tuttle has more than 25 years of experience in projects, programme and change management. She has a proven track record of producing exceptional results across diverse industries. She started her career in the financial industry in the US, before moving to IT consulting and earning her masters in training and development. After moving to the UK in 2004, Susan became an accredited trainer in PRINCE2® Project Management, PRINCE2® Programme Management, Agile Project Management and change management. Her training style is influenced by her strong commitment to human development, which is continually demonstrated in her use of learner-centred adult learning theories and principles. She is an energetic self-starter with excellent analytical, organisational and creative skills. She is committed to reaching out to project managers in need of advice, guidance, structure and empathy via project management conferences, podcasts, online training courses and this book.