Nick O'Brien was Legal Director at the Disability Rights Commission from 2000 to 2007 and Honorary Research Fellow in the School of Law and Social Justice at the University of Liverpool from 2007 to 2022.
“Nick O’Brien has made a typically thought-provoking contribution to the literature on administrative justice, powerfully arguing that democratic participation should be at the core of official responses to citizen grievances.” Paul Daly, University of Ottawa “A highly original analysis of administrative justice. This is a must-read for anyone interested in street-level bureaucracy, and how to improve the everyday relationships between citizens and the state.” Marc Hertogh, University of Groningen