Dr. Ginger Levin is a Senior Consultant and Educator in project management. Her specialty areas are portfolio management, program management, the Project Management Office, metrics, and maturity assessments. She is certified as a PMP, PgMP and as an OPM3 Certified Professional. She was the second person in the world to receive the PgMP. As an OPM3 Certified Professional, she has conducted over 25 maturity assessments using the OPM3 Product Suite tool. In addition, Dr. Levin is an Adjunct Professor for the University of Wisconsin-Platteville where she teaches in its M.S. in Project Management Program, for SKEMA (formerly Esc Lille) University, France, and RMIT in Melbourne, Australia in their doctoral programs in project management. In consulting, she has served as Project Manager in numerous efforts for Fortune 500 and public sector clients, including Genentech, Cargill, Abbott Vascular, UPS, Citibank, the Food and Drug Administration, General Electric, SAP, EADS, John Deere, Schreiber Foods, TRW, New York City Transit Authority, the U.S. Joint Forces Command, and the U.S. Department of Agriculture. Prior to her work in consulting, she held positions of increasing responsibility with the U.S. Government, including the Federal Aviation Administration, Office of Personnel Management, and the General Accounting Office. Dr. Levin is the editor of Program Management: A Life Cycle Approach (2012), author of Interpersonal Skills for Portfolio, Program, and Project Managers, published in 2010. She is the co-author of Program Management Complexity: A Competency Model (2011), Implementing Program Management: Forms and Templates Aligned with the Standard for Program Management Second Edition (2008), Project Portfolio Management, Metrics for Project Management, Achieving Project Management Success with Virtual Teams, Advanced Project Management Office A Comprehensive Look at Function and Implementation, People Skills for Project Managers, Essential People Skills for Project Manager, The Business Development Capability Maturity Model; and ESI's PMP Challenge! PMP Study Guide and the PgMP Study Guide. Dr. Levin received her doctorate in Information Systems Technology and Public Administration from The George Washington University, and received the Outstanding Dissertation Award for her research on large organizations. J. LeRoy Ward, ESI Executive Vice President, is responsible for ESI's worldwide product offerings and international partnerships. Complementing a 17-year career with four U.S. federal agencies, Mr. Ward has delivered project management programs to clients around the world. Mr. Ward has authored numerous articles and publications, including Project Management Terms: A Working Glossary; with Ginger Levin, PMP (R) Exam Challenge! and, with Carl Pritchard, The Portable PMP (R) Prep: Conversations on Passing the PMP (R) Exam, a nine-disc CD audio set. A dynamic and popular speaker, he frequently presents on program and project management and related topics at professional association meetings and conferences worldwide. With Ginger Levin, he has been helping people to pass the PMP (R) Exam since 1991, the longest in the business. Mr. Ward holds bachelor of science and master of science degrees from Southern Connecticut State University and a master of science degree in technology management with distinction from The American University. He is a member of numerous professional associations, including the International Project Management Association, the American Society of Training and Development, and the Project Management Institute (PMI (R)). He is certified by PMI (R) as a Project Management Professional (PMP (R) No. 431) and a Program Management Professional (PgMP (R)), and he was one of the first to earn the PgMP (R) designation.