Patient-centred Communication: Discourse of In-home Medical Consultations for Older Adults

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Kayo Kondo

Patient-centred Communication

Discourse of In-home Medical Consultations for Older Adults

Kayo Kondo

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Hardback

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English

Multilingual Matters
12 August 2022

Communication studies; Social, group or collective psychology; Doctor patient relationship

Series: Language at Work

This book presents a comprehensive analysis of the use of patient-/person-centred communication in providing healthcare for ageing populations through an ethnographic approach to physician in-home medical consultations in Tokyo, Japan, alongside interviews with physicians. It focuses on illustrating how linguistic dimensions of person-centred communication work by citing examples of case studies, as well as the sociocultural differences between the US, the UK, Japan and other societies in which person-centred communication models are employed. The author uses her own framework, which takes into account face and politeness theory, and makes recommendations for future training.

By: Kayo Kondo
Imprint: Multilingual Matters
Country of Publication: United Kingdom
Dimensions: Height: 234mm, Width: 156mm, Spine: 17mm
Weight: 500g
ISBN: 9781800415881
ISBN 10: 1800415885
Series: Language at Work
Pages: 240
Publication Date: 12 August 2022
Audience: College/higher education , Professional and scholarly , Further / Higher Education , Undergraduate
Format: Hardback
Publisher's Status: Active

Kayo Kondo is an Assistant Lecturer in Japanese Studies at the School of Modern Languages and Cultures, Durham University, UK. Her research interests include patient-health provider communication, clinical empathy, dementia communication, discourse studies in health and social care, pragmatics, face and politeness theories.

Reviews for Patient-centred Communication: Discourse of In-home Medical Consultations for Older Adults

A fascinating study of the language of patient-centred communication in real settings, based on observation of real interactions between doctors and older patients in the home. This book sheds light on essential aspects such as politeness and empathy in medical consultations and has important implications for medical training. * Ruth Breeze, University of Navarra, Spain * Patient-centredness is crucial to good healthcare, but what does it actually mean when it comes to communication in different geographical contexts? This timely volume addresses this question with the nuance and insight that only a situated discourse-based approach can provide. Drawing on authentic healthcare interactions in Japan, this is a fascinating study that will be of interest to linguists and healthcare practitioners alike. * Zsofia Demjen, Institute of Education, UCL, UK *