Operational Excellence For The Public Sector: A Practical Guide For Senior Executives

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Jiju Antony (Northumbria University, Uk) Martin Brenig-jones (Catalyst Consulting, Uk)

Operational Excellence For The Public Sector

Name: Operational Excellence For The Public Sector
Price: 104.96 AUD
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ISBN: 9781800618039

A Practical Guide For Senior Executives

Jiju Antony (Northumbria University, Uk), Martin Brenig-jones (Catalyst Consulting, Uk), Sanjay Bhasin (Her Majesty's Prison And Probation Services, Uk) , Raja Jayaraman (New Mexico State University, Usa)

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Paperback

Forthcoming
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English

World Scientific Europe Ltd
24 April 2026

Public administration; Production & quality control management; Civil service & public sector

Summary
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This book provides a comprehensive introduction to operational excellence (OPEX) and its potential benefits in the public sector, offering a practical roadmap for preparation, implementation, and long-term sustainability. Through real-world case studies from diverse public sector organisations — including healthcare, law enforcement, higher education, and local government — it illustrates how various OPEX methodologies can drive efficiency and effectiveness.

While many public sector organisations have embraced methodologies like Kaizen and Lean, sustaining OPEX initiatives remains a challenge. Few have fully integrated Lean Six Sigma due to cultural resistance, a lack of formal infrastructure, limited skills and competencies, insufficient visionary and strategic leadership, low awareness of the integrated approach, and limited strategic alignment. Senior management often fails to prioritise OPEX, leaving critical improvement opportunities untapped. This book addresses these challenges, equipping leaders with the knowledge and tools to successfully implement and sustain OPEX in the public sector.

By: Jiju Antony (Northumbria University Uk)
Edited by: Martin Brenig-jones (Catalyst Consulting Uk), Sanjay Bhasin (Her Majesty's Prison And Probation Services, Uk), Raja Jayaraman (New Mexico State University, Usa), Elizabeth Cudney (Maryville University, Usa)
Imprint: World Scientific Europe Ltd
Country of Publication: United Kingdom
ISBN: 9781800618039
ISBN 10: 1800618034
Pages: 240
Publication Date: 24 April 2026
Audience: Professional and scholarly , Professional and scholarly , Undergraduate , Undergraduate
Format: Paperback
Publisher's Status: Forthcoming