Miscommunication in Healthcare

Name: Miscommunication in Healthcare
Price: 53.60 AUD
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ISBN: 9783034364935

Solving a Wicked Problem

Bernadette M. Watson

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Paperback

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English

Peter Lang AG, Internationaler Verlag der Wissenschaften
04 May 2026

Medical ethics & professional conduct; Doctor patient relationship; Nurse patient relationship; Nursing management & leadership

Series: Language as Social Action

This book investigates the miscommunication that occurs within diverse healthcare settings.

It includes doctor-patient consultations, multi-disciplinary teams, and intercultural encounters; it also examines adverse patient events.

It explores real life situations where communication failed either patients, health professionals, or both. The author applies a specific social psychological perspective to offer one particular explanation as to why communication fails.

The complex nature of health communication is demonstrated through an in-depth analysis of the health system and its associated hierarchical structure. Developed throughout the book is the belief that health communication is a ‘wicked problem’ with no one solution.

By: Bernadette M. Watson
Imprint: Peter Lang AG, Internationaler Verlag der Wissenschaften
Country of Publication: Switzerland
Edition: New edition
Volume: 27
Dimensions: Height: 229mm, Width: 152mm,
Weight: 266g
ISBN: 9783034364935
ISBN 10: 3034364938
Series: Language as Social Action
Pages: 164
Publication Date: 04 May 2026
Audience: Professional and scholarly , Undergraduate
Format: Paperback
Publisher's Status: Active

Bernadette M. Watson is Honorary Professor in the Department of English and Communication at the Hong Kong Polytechnic University, and Honorary Professor of Psychology at the University of Queensland. She has an international reputation and is a world leader in the field of language and social psychology, and in health communication research.