Miscommunication in Healthcare

Name: Miscommunication in Healthcare
Price: 141.62 AUD
Availability: OutOfStock
ISBN: 9781636673783

Solving a Wicked Problem

Bernadette M. Watson

$176.95 $141.62

Hardback

Not in-store but you can order this
How long will it take?

Availability Information

We source books from suppliers in Australia and overseas. For books we don't currently have in stock, the time it takes to get them from our suppliers can vary widely - from a few days to a few months - so we check each book with each supplier to determine the expected time it will take to be supplied to us.

We will update you on expected arrival time to us. If this delay is too long, please let us know within 2 business days and we can give you options regarding cancelling or adjusting your order. More details on cancelling your order can be found in our Terms of Trade.

To find out the anticipated arrival time for specific items prior to ordering, please contact us by phone or email:

Phone +61 2 9264 3111, or 1800 4 BOOKS (1800 4 26657) if outside Sydney:
option 1 Abbey's Bookshop (Crime, History, Science, Kids & more) • info@abbeys.com.au
option 2 Language Book Centre (ESL & Foreign Languages) • language@abbeys.com.au
option 3 Galaxy Bookshop (Sci-fi, Fantasy, Romance, Graphic Novels) • sf@galaxybooks.com.au

QTY:

English

Peter Lang Publishing Inc
04 May 2026

Medical ethics & professional conduct; Doctor patient relationship; Nurse patient relationship; Nursing management & leadership

Series: Language as Social Action

This book investigates the miscommunication that occurs within diverse healthcare settings.

It includes doctor-patient consultations, multi-disciplinary teams, and intercultural encounters; it also examines adverse patient events.

It explores real life situations where communication failed either patients, health professionals, or both. The author applies a specific social psychological perspective to offer one particular explanation as to why communication fails.

The complex nature of health communication is demonstrated through an in-depth analysis of the health system and its associated hierarchical structure. Developed throughout the book is the belief that health communication is a ‘wicked problem’ with no one solution.

By: Bernadette M. Watson
Imprint: Peter Lang Publishing Inc
Country of Publication: United States
Edition: New edition
Volume: 27
Dimensions: Height: 229mm, Width: 152mm,
Weight: 341g
ISBN: 9781636673783
ISBN 10: 1636673783
Series: Language as Social Action
Pages: 164
Publication Date: 04 May 2026
Audience: Professional and scholarly , Undergraduate
Format: Hardback
Publisher's Status: Active

Bernadette M. Watson is Honorary Professor in the Department of English and Communication at the Hong Kong Polytechnic University, and Honorary Professor of Psychology at the University of Queensland. She has an international reputation and is a world leader in the field of language and social psychology, and in health communication research.