Mindful Listening

HBR Emotional Intelligence Series

Harvard Business Review, Jack Zenger, Rasmus Hougaard , Jacqueline Carter

$9.99

Paperback

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English

Harvard Business School
01 April 2019

Psychology; Business communication & presentation

Series: HBR Emotional Intelligence Series

Listening is a critical skill for leaders and managers alike, but it's not as easy as it sounds. We often get distracted by what we want to say, rather than focusing on what someone else wants us to hear. But by listening well, you can engage employees, promote the discovery of ideas, and clarify your own thinking.

In this book, you'll learn from the latest research what prevents you from hearing others, when to focus on your inner voice, and how to converse more effectively, so you better understand your counterpart's emotions and point of view.

How to be human at work. HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work.

By: Harvard Business Review, Jack Zenger, Rasmus Hougaard, Jacqueline Carter, Peter Bregman
Imprint: Harvard Business School
Country of Publication: United States
Dimensions: Height: 177mm, Width: 127mm,
ISBN: 9781633696679
ISBN 10: 1633696677
Series: HBR Emotional Intelligence Series
Pages: 144
Publication Date: 01 April 2019
Audience: Professional and scholarly , Undergraduate
Format: Paperback
Publisher's Status: Active

Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, 13 international licensed editions, books from Harvard Business Review Press, and digital content and tools published on HBR.org, Harvard Business Review provides professionals around the world with rigorous insights and best practices to lead themselves and their organizations more effectively and to make a positive impact. Author social media/website info: hbr.org; @HarvardBiz; linkedin.com/company/harvard-business-review; facebook.com/harvardbusinessreview; youtube.com/user/harvardbusinessreview