James Pyles is an experienced author, instructor, and consultant, and currently worksas a technical writer for Keynetics, Inc. He has been involved in numerous Ethernet rolloutprojects, software and hardware installations and upgrades, and Windows and UNIXoperating system upgrades. Previously he was a developmental editor for Global Support Content Operations at HP. He has authored or coauthored several books, including MCTS: Microsoft SharePoint Server 2007 Configuration Study Guide and PC Technician Street Smarts: A Real World Guide to CompTIA A+ Skills, Second Edition.