Risk-based operational audits and performance audits require a broad array of competencies. This book provides auditors and risk professionals with the understanding required to improve results during risk-based audits.
Mastering the Five Tiers of Audit Competency: The Essence of Effective Auditing is an anthology of powerful risk-based auditing practices. Filled with practical do and don't techniques, it encompasses the interpersonal aspects of risk-based auditing, not just the technical content.
This book details the behaviors you need to demonstrate and the habitual actions you need to take at each phase in an audit to manage the people relationships as well as the work itself. Each section of this book is devoted to a component of the audit: planning, detailed risk and control assessment, testing, audit report writing, project management, audit team management, and client relationship management.
The book leverages The Whole Person Project, Inc.'s 30 years of hands-on organizational development experience and custom-designed internal audit training programs to aid those just starting out in audit as well as more experienced auditors. It also contains templates you can use to set performance goals and assess your progress towards achieving those goals.
This book will spark ideas that can enhance performance, improve working relationships, and make it easier to complete audits that improve your organization's risk management culture and practices. Explaining how to make positive and sustained changes to the way you approach your work, the book includes a summary of the key points and a brief quiz to help you remember salient ideas in each chapter.
Presenting proven methods and advice that can help you immediately save time, reduce stress, and produce reliable, quality results, this book is an ideal resource for anyone looking to make positive changes and adopt more productive work habits
Ann Butera (The Whole Person Project Inc. Elmont New York USA)
Country of Publication:
Series: Internal Audit and IT Audit
02 May 2016
Professional and scholarly
Professional and scholarly
How to Get the Most from This Book Chapter Contents at a Glance The Book at a Glance Overview of the Five Tier Audit Competency Model Some Definitions before We Start Change Management Chapter Summary Quiz Techniques for Planning Useful Audits Chapter Contents at a Glance Definition and Benefits of the Critical Linkage Audit Planning Techniques Data Collection Interviewing: The Funnel Approach Putting It All Together to Set the Scope and Objectives Managing Your Time Effectively while Planning Chapter Wrap-Up Chapter Summary Quiz Techniques for Detailed Risk and Control Assessment Chapter Contents at a Glance Just What Is Inherent Risk? Two Categories to Exclude When Identifying Inherent Risk Risk's Effect: Assessing a Risk's Consequences Control Assessment Types of Controls Tips for Writing about Controls in Narratives Chapter Wrap-Up Chapter Summary Quiz Testing and Sampling Techniques Chapter Contents at a Glance Testing Techniques A Step-by-Step Approach to Developing Control Tests for Operating Effectiveness Audit Sampling Techniques Chapter Wrap-Up Chapter Summary Quiz Documentation and Issue Development: The Building Blocks for Effective Audit Reports Chapter Contents at a Glance General, Four-Step Writing Process Documenting the Audit: Getting Started Tips for Effective Summary Writing Issue Development Effective Audit Documentation Techniques Chapter Wrap-Up Chapter Summary Quiz Core Competencies You Need as an Auditor Chapter Contents at a Glance Executive Presence in Audit Critical Thinking: What Is It? General Guidelines for Managing Your Time Tips for Managing up the Ladder General Ways to Organize the Message You Want to Communicate Planning Effective Meetings Reporting on an Audit's Status Chapter Wrap-Up Chapter Summary Quiz Techniques for Managing the Audit Team Chapter Contents at a Glance Delivering Feedback Tips for Managing a Multigenerational Workforce Leaders and Managers Building and Motivating Teams Chapter Summary Quiz Techniques for Managing Constituent Relationship Techniques for Achieving a Positive First Impression Influencing Techniques Delivering Technical Information to Nontechnical People Fundamental Rules for Handling Objections Exercise 8.1: Overcoming Auditee Objections to Issues Chapter Wrap-Up Chapter Summary Quiz Chapter Quiz Answers Chapter 1: How to Get the Most from This Book Chapter 2: Techniques for Planning Useful Audits Chapter 3: Techniques for Detailed Risk and Control Chapter 4: Testing and Sampling Techniques Chapter 5: Documentation and Issue Development Chapter 6: Core Competencies You Need as an Auditor Chapter 7: Techniques for Managing the Audit Team Chapter 8: Techniques for Managing the Constituent Relationship Bibliography
Ann M. Butera is the founder and president of The Whole Person Project, Inc., an organizational development consulting firm that specializes in assisting companies to introduce, handle, and manage change. Her prior work experience as a department manager for a large retailer, a system liaison officer at a major money center bank, and an internal consultant at a bankcard processor, in conjunction with her experience as a business owner and consultant, enables her to develop customized approaches for continuous improvement and increased profitability in organizations of all sizes. She served as an audit committee chair for a financial services firm. For over 25 years, Ann Butera has consulted with organizations of all sizes to provide managers, auditors, and compliance and risk professionals with the techniques needed to improve their risk management practices. She has worked specifically with audit, compliance, and risk management department managers to develop methodologies that enhance the consistency and quality of audit and review execution. Ann Butera received her Masters of Business Administration in Organizational Development from Adelphi University and is a Summa Cum Laude graduate of Long Island University (C.W. Post Campus).