Francesco Sbaraglia is a distinguished Site Reliability Engineer (SRE) and a recognised expert in the field of Chaos Engineering and DevOps. With an extensive career spanning over two decades, Francesco has garnered a wealth of hands-on experience as a practitioner and innovator, establishing a profound mastery of cutting-edge AIOPS technologies and methodologies. In addition to his technical prowess, Francesco has distinguished himself as an accomplished author, contributing numerous insightful tech articles and authoritative books across a spectrum of subjects surrounding SRE, Chaos Engineering, operations, and DevOps. Francesco is also an author and public speaker, sharing his insights and best practices in SRE, observability, and chaos engineering at renowned industry conferences, such as SRECon21 and DevOpsCon. He is passionate about combining systems engineering principles with observability tools to ensure seamless operations and improve software engineering practices. Florian Hoeppner is a seasoned professional technology strategist and advisor for tech operating models. He is an Enterprise Site Reliability Engineer subject-matter -expert and DevOps expert with a deep understanding of tech operating model transformations. Florian is passionate about tech strategy, combined build-run teams, and optimising tech operations, and he has spoken and published extensively on these topics. He created a professional global community in his organisation with more than 500 members, constantly sharing and evaluating the latest around these critical topics. He is also the creator of the EngineeringOps radar, a yearly publication showing tech engineering and operational capabilities. He holds a degree in Media Information Systems and a Master of Science in Digital Media. Florian currently lives in New York and has a blog that offers practical insights into SRE, Chaos Engineering, and DevOps practices and solutions on an enterprise level. He has published the book ""Competition as Motivation"" with AV Akademikerverlag.