Web services are increasingly important in information technology with the expansive growth of the Internet. As services proliferate in domains ranging from e-commerce to digital government, the need for tools and methods to measure and guide the achievement of quality outcomes is critical for organizations. Managing Web Service Quality: Measuring Outcomes and Effectiveness focuses on the advances in Web service quality, covering topics such as quality requirements, security issues, and development and integration methods of providing quality services. Covering both technical and managerial issues related to Web service quality, this authoritative collection provides academicians, researchers, and practitioners with the most advanced research in the field.
By:
Khaled M.D. Khan Imprint: Information Science Reference Country of Publication: United States [Currently unable to ship to USA: see Shipping Info] Dimensions:
Height: 280mm,
Width: 216mm,
Spine: 23mm
Weight: 1.266kg ISBN:9781605660424 ISBN 10: 1605660426 Pages: 392 Publication Date:31 October 2008 Audience:
Professional and scholarly
,
Undergraduate
Format:Hardback Publisher's Status: Active