"What should be every software organization's primary goal? Managing Software Quality. Producing and sustaining the high quality of products and processes in evolutionary systems are at the core of software engineering, and it is only through a comprehensive measurement program that a successful outcome can be assured. Cost and budget limitations, schedule due dates, all represent systems engineering constraints which impinge on the degree to which software development and maintenance professional can achieve maximum quality. Richard Nance and James Arthur's guide to managing software quality goes beyond the usual answers to the ""why"" and ""what"" questions generally provided in the standards documents. They not only look at the ""how to"" in their focus of the measurement of software quality, but also come up with specific suggestions to the pressing needs of practising software engineers, quality assurance engineers and software and project managers.""This is one of the few books in this area that addresses the 'quality' aspect based upon the important aspect of documentation. In addition, the book provides a basis for not only the software manager concerned with measurement implementation, but also the researcher in identifying the current state of the art and practice. This will be a key reference guide for anyone that is concerned with developing quality software.""(William H Farr, PhD, Naval Surface Warfare Center Dahlgren Division)About the Authors: Research motivated by problems arising in large, complex software systems is what stimulates Richard Nance. His collaboration with the U.S. Navy on major software-intensive programs spans over 30 years. James Arthur is an Associate Professor of Computer Science at Virginia Tech."
By:
Richard E. Nance,
James D. Arthur
Imprint: Springer London Ltd
Country of Publication: United Kingdom
Edition: Softcover reprint of the original 1st ed. 2002
Dimensions:
Height: 235mm,
Width: 191mm,
Spine: 7mm
Weight: 720g
ISBN: 9781852333935
ISBN 10: 1852333936
Series: Practitioner Series
Pages: 126
Publication Date: 22 March 2002
Audience:
Professional and scholarly
,
General/trade
,
Undergraduate
Format: Paperback
Publisher's Status: Active
1. Motivating Software Quality Meaurement.- 1.1 Software Measurement: Why, What, How and When.- 1.2 Frequent and Hidden Pitfalls.- 1.3 The Rationale of an Holistic Approach.- 1.4 Background Efforts Contributing to the Book Content.- 1.5 Purpose and Scope of the Book.- 2. Foundations for a Comprehensive Approach to Software Quality Assessment.- 2.1 Establishing a Quality Focus.- 2.2 The Objectives/Principles/Attributes (OPA) Framework.- 2.3 Software Quality Indicators.- 2.4 Influences of the Process Model.- 2.5 Establishing Measurement Goals: Assessment or Prediction.- 3. An OPA Measurement Program.- 3.1 Accommodating the Organizational Process Model.- 3.2 Measurement Program Responsibilities.- 3.3 Derivation of Software Quality Indicators.- 3.4 Interpretation of SQI Results.- 3.5 Decisions and Actions.- 4. Process Measurement.- 4.1 The Inherent Difficulty of Process Measurement.- 4.2 Indicator Derivation and Distinctions.- 4.3 Interpretation, Decisions and Actions.- 5. Product Measurement: Documentation.- 5.1 Motivation and Distinctions.- 5.2 The Characteristics of High Quality in Documentation.- 5.3 Measurement Approaches.- 5.4 Interpretation, Decisions and Actions.- 6. Product Measurement: Code.- 6.1 Indicator Distinction and Derivation.- 6.2 Attributes of Code Quality.- 6.3 Automated Collection of Code Indicators.- 6.4 Interpretation, Decisions and Actions.- 7. An Examination of Indicator Values and Their Aggregation.- 7.1 Using and Interpreting Indicator Values.- 7.2 Integrating Code, Documentation and Process Quality Indicators in a Software Quality Measurement Program.- 8. Prediction and Assessment: Differences in Goals.- 8.1 Effects of Process Models.- 8.2 Software Reuse.- 8.3 Sustaining Responsibilities and Quality Measurement.- 8.4 The Quality Database and Validity of Indicators.- 9. Software Quality: Views and Purviews.- 9.1 Software Quality: Holy Grail or Eternal Enigma?.- 9.2 What is “Quality”?.- 9.3 What about Software?.- 9.4 The Evolving Views of Software Quality.- 9.5 Software Quality: A Standard View.- References.
Reviews for Managing Software Quality: A Measurement Framework for Assessment and Prediction
From the reviews: This is one of the few books in this area that addresses the 'quality' aspect based upon the important aspect of documentation. In addition, the book provides a basis for not only the software manager concerned with measurement implementation, but also the researcher in identifying the current state of the art and practice. This will be a key reference guide for anyone that is concerned with developing quality software. (William H Farr, PhD, Naval Surface Warfare Center Dahlgren Division) A thought provoking starter for a metrics professional with time to develop theory into practice. ! good suggestions are made on typical things to measure. The code and test phases are well covered with extensive examples of metrics. The cost of the book is a small price to pay for the ideas it contains for a serious metrics practitioner, and it should provide some ideas for anyone involved in the measurement aspects of ISO 9001:2000. (Brian Peaker, British Computer Society, January, 2003)
