Managing People in Commercial Kitchens

A Contemporary Approach

Charalampos Giousmpasoglou, Evangelia Marinakou, Anastasios Zopiatis , John Cooper

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English

Routledge
27 May 2024

Service industries

Series: Routledge Focus on Tourism and Hospitality

Managing People in Commercial Kitchens: A Contemporary Approach uses original research to argue that senior managers (head chefs) should differentiate their people management practices in kitchen brigades from those used in the hospitality industry more generally (induction, socialisation, and performance evaluation) due to the group’s strong occupational identity and culture.

The understanding of chefs’ work from a management perspective is critical for successful hospitality operations but has been historically under-researched. Chapters provide a detailed account of chefs’ work in commercial kitchens from an HRM perspective. Using occupational identity and culture as a vehicle, this book explores the different aspects of managerial work in commercial kitchen settings: general management, leadership, education and training, skills and competencies, managing deviant behaviour, managing stress, and managing diversity (focused on gender segregation). The final chapter looks at future perspectives on this unique working environment and the many challenges arising from the latest developments such as the COVID-19 pandemic.

Providing both theoretical insights and practical applications with the use of case studies throughout, this will be of great interest to upper-level students and researchers in hospitality, as well as a useful reference for current managers in the field.

By: Charalampos Giousmpasoglou, Evangelia Marinakou, Anastasios Zopiatis, John Cooper
Imprint: Routledge
Country of Publication: United Kingdom
Dimensions: Height: 216mm, Width: 138mm,
ISBN: 9780367749231
ISBN 10: 0367749238
Series: Routledge Focus on Tourism and Hospitality
Pages: 186
Publication Date: 27 May 2024
Audience: College/higher education , Primary
Format: Paperback
Publisher's Status: Forthcoming

1. The commercial kitchens’ structure and organisation. 2. Occupational culture and identity. 3. People management and leadership in commercial kitchens. 4. Education and training for chefs. 5. Skills and competencies for chefs. 6. Gender and diversity issues in commercial kitchens. 7. Kitchen deviance – Banter, bullying, and violence. 8. AOD use and coping with stress. 9. Future trends.

Charalampos (Babis) Giousmpasoglou manages the MSc in International Hospitality and Tourism Management at Bournemouth University, UK. Evangelia (Lia) Marinakou is a researcher with many years of managerial and teaching experience at different higher education establishments in various countries (UK, Bahrain, Switzerland, France, and Greece). Anastasios Zopiatis is a Hospitality Management Associate Professor and Head of Department at the Cyprus University of Technology (CUT). John Cooper is a PhD holder from the University of Strathclyde. His doctorate research is titled: ‘The Occupational Identity and Culture of Chefs and Cooks in United Kingdom (UK) Haute Cuisine Restaurants’.