Listening

Attitudes, Principles, and Skills

Judi Brownell

$183

Paperback

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English

Routledge
23 November 2023

Communication studies; Psychological theory & schools of thought; Social, group or collective psychology; Occupational & industrial psychology; Organisational theory & behaviour

This fully updated seventh edition takes an experiential approach to listening instruction, providing extensive applied examples and cases within the context of the HURIER listening model.

This textbook encourages students to view listening as a process involving six interrelated components which are developed along the parallel dimensions of theory and skill building. This new edition includes additional and updated cases, exercises, and questions for discussion to address students’ world of evolving technology, expanding social boundaries, and global communication challenges. A new challenge, integrative listening, addresses students’ social responsibility as effective listeners and suggests that they apply their skills to create strong listening environments characterized by respectful and inclusive dialogue. Students move from self-reflection and self-knowledge through skill development and personal applications to creating listening environments that facilitate productive conversation and collaboration. Cases in “the bigger picture” address issues such as the opioid crisis, fake news, artificial intelligence, and teenagers’ mental health.

Listening serves as a core textbook for courses in listening, communication studies, communication skills, interpersonal communication, management, human resources, and education.

By: Judi Brownell
Imprint: Routledge
Country of Publication: United Kingdom
Edition: 7th edition
Dimensions: Height: 229mm, Width: 152mm,
Weight: 943g
ISBN: 9781032289045
ISBN 10: 103228904X
Pages: 488
Publication Date: 23 November 2023
Audience: College/higher education , Adult education , Primary , Tertiary & Higher Education
Format: Paperback
Publisher's Status: Active

Judi Brownell is Professor Emeritus at the Nolan School of Hotel Administration in the SC Johnson College of Business at Cornell University, USA.