Diana Silveira is a librarian and president of Novare Library Services where she works with libraries to develop, implement and utilize technology effectively. Previously she worked at the Tampa Bay (FL) Library Consortium and the Charlotte Mecklenburg (NC) Library. She has an MLIS from UNC-Greensboro and a BS in psychology from Catawba College.
This well-written and superbly organized guide is perfect for any library large or small. I appreciated Silveira's thorough step-by-step approach that walked me A - Z through understanding my library's technology needs, to developing and implementing a plan, training staff, and conducting ongoing assessment and reporting. It's one of the most helpful books I've read in my career in library management. I highly recommend it for IT Managers and Library Directors -- Peter Bromberg, Executive Director, Salt Lake City Public Library Readers will save considerable time, money, stress and embarrassing missteps using this blueprint. Silveira leads readers through a library labyrinth with step by step simplicity. Librarians worldwide will be grateful for this guide. Ms. Silveira is a successful library consultant with a comprehensive understanding of library operations. She cares about libraries and even more deeply about library staff. -- Jennifer O'Neill, Director of Community Library Services at Queens Library This LITA Guide provides a thorough, step-by-step process for technology planning, implementation, and evaluation. The author takes into account often overlooked technology planning topics: assessing community need, ADA compliance, updates and maintenance, and incorporating new/future technologies into library services. This is not just for the technically savvy. I would recommend this book for library leadership, municipal IT staff, and board members to better understand library technology planning needs. -- Andrew S. Breidenbaugh, current director of the Tampa-Hillsborough County Public Library