Scott Douglas McDonald has been with RMIT University since June 2016. He lectures and coordinates courses focused on warehousing, distribution channels, transportation, and freight logistics. Dr. McDonald obtained his Ph.D. from Nottingham Business School, his D.B.A. from Horizons, his M.Sc. from the University of Hertfordshire, and his M.B.A. and B.B.A. from Trinity College. Minh Duong Kim Ngo has been with RMIT University since 2020, specializing in projects aimed at enhancing the learning and teaching experience in higher education. Minh’s work focuses on the integration of educational technologies and the design of innovative learning solutions that improve student engagement and academic outcomes. Minh holds a Bachelor of Economics from the University of Economics Ho Chi Minh City and is currently pursuing an MBA at RMIT University.