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Interlibrary Loan and Document Delivery in the Larger Academic Library

A Guide for University, Research, and Larger Public Libraries

Lee Andrew Hilyer

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English
Routledge
01 October 2002
This handy desk reference provides a case study of an actual ILL department as well as insightful suggestions for organizing and operating a modern ILL department. There are ample additional resources in the book's annotated bibliography for further exploration of particular topics. Inside you'll find the latest, most up-to-date treatment of interlibrary loan available. You'll also get a patron's perspective on ILL - what users want and expect from ILL services: extensive lists of resources, updated information on copyright law, and easy-to-understand flow charts of the ILL process.
By:  
Imprint:   Routledge
Country of Publication:   United States
Edition:   annotated edition
Dimensions:   Height: 229mm,  Width: 152mm,  Spine: 13mm
Weight:   226g
ISBN:   9780789019516
ISBN 10:   0789019515
Pages:   150
Publication Date:  
Audience:   College/higher education ,  Professional and scholarly ,  Professional and scholarly ,  Further / Higher Education ,  Undergraduate
Format:   Paperback
Publisher's Status:   Active
Preface Acknowledgments Chapter 1. What Is Interlibrary Loan? Chapter 2. Getting to Know Your Interlibrary Loan Department Chapter 3. A Typical Day in ILL Borrowing Chapter 4. A Typical Day in ILL Lending Chapter 5. Interlibrary Loan Service from a Patron Perspective Chapter 6. Patron Borrowing Policy Chapter 7. Governing Policies for Interlibrary Loan Chapter 8. Copyright Considerations for the Interlibrary Loan Department Chapter 9. Borrowing Procedures and Workflow Chapter 10. Lending Procedures and Workflow Chapter 11. Measurement and Evaluation of Interlibrary Loans Appendices Appendix A. Assorted Tips and Tricks Appendix B. Basic Tools of the Trade Appendix C. National Interlibrary Loan Code Appendix D. Supplementary Material to the National Interlibrary Code Appendix E. Sample Borrowing Workflows Appendix F. Sample Lending Workflows Literature Cited Annotated Bibliography and Resources List Index Reference Notes Included

Lee Andrew Hilyer

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