Intelligent IT Outsourcing

Leslie Willcocks, Sara Cullen

$263

Hardback

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English

Routledge
18 August 2016

Management decision making; Maintenance & repairs

Intelligent IT Outsourcing enables practitioners to focus in on the essential issues that need to be addressed so that the fundamental structure of their sourcing strategy and its implementation is sound. The authors provide insight into the challenges likely to be faced and give detailed advice on how to pre-empt and manage these.

IT and outsourcing continue to be problematic, not least because fundamental learning about this subject fails to be applied systematically, and because IT is inherently difficult to manage. The economics are not obvious and emerging technologies have to be addressed, therefore IT goes to the heart of many enterprises and interfaces with multiple business units and processes, and there are continuous skills shortages.

Unfortunately complexities are not removed in outsourced situations where additional problems come into play, for example the supplier's capabilities, whether the IT is right for an outsourcing solution, and whether the contract is robust but flexible enough to allow for outsourcing to take place. Objectives need to be realistic, and factors such as whether the internal management is mature and capable enough in this field, and the impact of prohibitive switching costs on behaviour once an outsourcing deal has been signed all have to be taken into account.

The authors have built up over two decades of research, advisory and practitioner experience that enables them to distil the fundamental challenges in IT and outsourcing and demonstrate how these can be addressed.

By: Leslie Willcocks, Sara Cullen
Imprint: Routledge
Country of Publication: United Kingdom
Dimensions: Height: 246mm, Width: 189mm,
Weight: 453g
ISBN: 9781138152854
ISBN 10: 1138152854
Pages: 252
Publication Date: 18 August 2016
Audience: Professional and scholarly , Professional and scholarly , Undergraduate , Undergraduate
Format: Hardback
Publisher's Status: Active

Architect Phase: Discard the Myths: Gather Acumen; Get Equipped: Prepare the Strategies; Identify the Right Activities: Target the Services; Ensure the Results: Design the Future; Engage Phase: Commerical Mating: Select the Supplier(s); The Starting Gate: Make the Transition; Govern Phase: Get the Results: Manage the ITO; Do it Again: Reconsider the Options; Conclusion.

Sara Cullen

PERHAPS A GIFT VOUCHER FOR MUM?: MOTHER'S DAY

Intelligent IT Outsourcing

Leslie Willcocks, Sara Cullen

$263

Hardback

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