Inside the Invisible Cage

How Algorithms Control Workers

Hatim Rahman

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English

University of California Press
24 September 2024

Sociology; Management & management techniques; Industrial relations & safety; Impact of science & technology on society

In a world increasingly run by algorithms and artificial intelligence, Hatim Rahman traces how organizations are using algorithms to control workers in an ""invisible cage.""

Inside the Invisible Cage uses unique longitudinal data to investigate how digital labor platforms use algorithms to dictate the actions of high-skilled workers by determining accepted behaviors, work opportunities, and even success. As Hatim Rahman explains, employers can use algorithms to shift rules and guidelines without notice, explanation, or recourse for workers. The invisible cage signals a profound shift in the way markets and organizations categorize and ultimately control people.

Unlike previous forms of labor control, the invisible cage is ubiquitous, yet it is also opaque and shifting, which makes breaking free from it difficult for workers. This book traces how the invisible cage was developed over time and the implications it has for the spread of new technology, such as generative artificial intelligence. Inside the Invisible Cage also provides organizations, workers, and policymakers with insights on how to ensure the future of work has truly equitable, mutually beneficial outcomes.

By: Hatim Rahman
Imprint: University of California Press
Country of Publication: United States
Dimensions: Height: 229mm, Width: 152mm, Spine: 23mm
Weight: 408g
ISBN: 9780520395541
ISBN 10: 0520395549
Pages: 288
Publication Date: 24 September 2024
Audience: College/higher education , Further / Higher Education
Format: Paperback
Publisher's Status: Active

Contents List of Figure and Tables Acknowledgments 1 Introduction 2 A New Labor Market Paradigm 3 Ratings: The Driving Force of Algorithmic Control on TalentFinder 4 Laying the Foundations of the Invisible Cage 5 Inside the Invisible Cage 6 The Cascading Consequences of Living Inside the Invisible Cage 7 Reputational Interdependence: Why Workers Remain Inside the Invisible Cage 8 Implications for Theory and Practice 9 The Future of Control in the Age of Algorithms Methodological Appendix Notes References Index

Hatim A. Rahman is an award-winning assistant professor at Northwestern University’s Kellogg School of Management.

Reviews for Inside the Invisible Cage: How Algorithms Control Workers

""Rahman’s book outlines several pain points that platforms should strive to solve if gig workers are to remain engaged and fulfilled. . . . It’s clear that gig-based work is here to stay, so it’s important that the platforms grow so that workers get a fair share of the pie rather than scrabble around in a race to the bottom. The aim should be for the growth of platforms to be as good for workers as it is for businesses so that we don’t confine workers to the ‘invisible cage’ they’re currently in."" * Cybernews * ""A timely reminder to managers of the risks to worker trust and talent relationships that arise from subjecting humans to algorithmic control."" * MIT Sloan Management Review * ""An excellent addition to the surge of recent scholarship on the algorithmization of labor."" * CHOICE *