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Information Technology in Government: Britain and America
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Helen Margetts
Information Technology in Government: Britain and America by Helen Margetts at Abbey's Bookshop,

Information Technology in Government: Britain and America

Helen Margetts



British & Irish history;
History of the Americas;
Postwar 20th century history, from c 1945 to c 2000;
Social & political philosophy;
Central government;
Computer vision


224 pages

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Information technology has often been largely ignored in approaches to the study of government. This ground-breaking study establishes IT as a vital feature of public administration, exploring in detail the real impact of IT on the central governments of Britain and America over the last 20 years. It reveals the hidden world of two governments' information systems, the struggle to keep pace with technological development, and the battle to fulfil the grand promises of their political masters. Helen Margetts situates IT at the centre of public policy and management. It is now a vital part of any government organization, opening new policy windows and enabling a vast range of tasks to be carried out faster and more efficiently. But it has introduced new problems and challenges. Four in-depth case studies demonstrate how information systems have become inextricably linked with the core tasks of government organizations. The key government departments examined are: * the Internal Revenue Service and Social Security Administration in the US * the Inland Revenue and Benefits Agency in the UK Information Technology in Government seperates the rhetoric of politicians from the reality of the 'information age'. Using the evidence of the last two decades, Helen Margetts questions those who attribute radical transformational powers to IT, pointing to a more ambiguous, complex role for IT in the state of the future.

By:   Helen Margetts
Imprint:   Routledge
Country of Publication:   United Kingdom
Volume:   v.2
Dimensions:   Height: 234mm,  Width: 156mm,  Spine: 22mm
Weight:   544g
ISBN:   9780415174824
ISBN 10:   0415174821
Series:   Routledge Research in Information Technology and Society
Pages:   224
Publication Date:   November 1998
Audience:   College/higher education ,  Professional and scholarly ,  Professional & Vocational ,  Primary ,  Further / Higher Education
Format:   Hardback
Publisher's Status:   Active

Introduction: Information Technology and a Dream of the Future 1. Computerising the Tools of Government: The Spread of Information Technology 2. Governmental Responses to Information Technology: Innovation, Expenditure and Control 3. Computerization of the UK Benefits Agency 4. Computerization of the US Social Security Administration 5. Computerization of the US Internal Revenue Service 6. Computerization of the UK Inland Revenue 7. New Players: Government Contracting of Information Technology 8. The Ambiguous Essence of the State of the Future

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