Improving Convention Center Management Using Business Analytics and Key Performance Indicators: Focusing...

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Myles T. McGrane

Improving Convention Center Management Using Business Analytics and Key Performance Indicators

Focusing on Fundamentals

Myles T. McGrane

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English

Business Expert Press
30 September 2020

Management of real estate, property & plant; Production & quality control management; Service industries

Improving Convention Center Management Using Business Analytics and Key Performance Indicators presents sound practical advice from an author who successfully lived the experience. Transitioning from a traditional business model to one that is data driven and entrepreneurial can be difficult. This book explains the rationale and importance of each indicator along with data collection issues and presentation advice. It guides you through that process from launch and trial, up to making analytics an indispensible part of your management strategy.

By: Myles T. McGrane
Imprint: Business Expert Press
Country of Publication: United States
Dimensions: Height: 228mm, Width: 152mm, Spine: 9mm
Weight: 249g
ISBN: 9781952538049
ISBN 10: 1952538041
Pages: 180
Publication Date: 30 September 2020
Audience: Professional and scholarly , Undergraduate
Format: Paperback
Publisher's Status: Active

Myles McGrane was formerly the general manager for New York's Javits Center. He also held key management positions at NBC, Ogden Corp., and Centerplate. He formed a convention center consultancy in 2009. Myles holds degrees from the U. S. Naval Academy and the University of Tennessee.

Reviews for Improving Convention Center Management Using Business Analytics and Key Performance Indicators: Focusing on Fundamentals

""Finally! A refreshing perspective on convention centre management in North America. These economic engines have long been viewed as loss-leaders, which this book aptly points out. Well done to Myles for bringing clarity and perspective to these undervalued assets.""---Lorenz Hassenstein, President and CEO, Metro Toronto Convention Centre ""Myles shares his experience by demonstrating a practical and data-driven approach to managing convention centers. His use of analytics provides the basis for identifying strengths, weaknesses, and opportunities for growth. Myles makes this a must read for convention management looking to optimize performance and demonstrate results.""---Skip Cox. Senior VP - Research and Measurement, The Freeman Company