Before we go any further: Are you buying from outside Australia? We would love to ship this book to you BUT you must be studying at an Australian institution to buy this title from us at this price. Why? Because when we process your order we are required to provide to our supplier a confirmation of your student name, student ID and the institution. You really need it? We CAN still sell to overseas students however we need to advise you of the (unfortunately) higher price after you place your order. You can then decide whether you'd still like to proceed or cancel the order. That's just how it is. (sigh...) And of course, we wish you all the best with your studies : )
Carol M. Cram is the author of more than 35 textbooks on computer applications, business communications and Internet-related subjects. Ms. Cram was also a long-time faculty member at Capilano College in North Vancouver, where she served as the Convenor of the Executive Support Program and the Program Consultant for Business and Computers in Continuing Education as well as instructor of business and computer-related courses. Jennifer Duffy is a freelance author who lives and works in New Hampshire. She has been writing leading texts for Course Technology for more than ten years and has authored previous editions of MICROSOFT (R) WORD ILLUSTRATED for the popular Office series. Ms. Duffy has worked successfully in the business world as a writer, editor and public relations liaison. She combines her strong business knowledge and expertise in Word with exceptional writing skills that ensure the clarity of this and each of her other books.