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Human Resources Management in the Hospitality Industry

David K. Hayes (Texas Tech University, TX; University of Houston, TX) Jack D. Ninemeier

$219.95

Hardback

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English
John Wiley & Sons Inc
06 March 2015
Human Resources Management in the Hospitality Industry, 2nd Edition helps today’s hospitality professional be an expert at managing many functions. In every segment of the hospitality industry, recruiting, selecting, orienting, training, and retaining outstanding staff members are always challenging tasks, but every manager must master them. Hospitality managers now need to be familiar with rising labor costs, increasing competition for quality staff, changing employees’ attitudes, evolving guest expectations and a proliferation of new laws that impact human resources policies and activities.

By:   ,
Imprint:   John Wiley & Sons Inc
Country of Publication:   United States
Edition:   2nd edition
Dimensions:   Height: 282mm,  Width: 221mm,  Spine: 25mm
Weight:   907g
ISBN:   9781118988503
ISBN 10:   1118988507
Pages:   320
Publication Date:  
Audience:   Professional and scholarly ,  Undergraduate
Format:   Hardback
Publisher's Status:   Active

David K. Hayes has more than 30 years experience in hospitality management and education. He has taught at Texas Tech University and the University of Houston. His industry experience includes serving as the Managing Owner of a hotel and conference center and a professional writer and consultant. Jack D Ninemeier is the author of books such as Food Beverage Management.

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