Human Resource Management in the Hotel and Catering Industry

M. J. Boella

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Hardback

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English

Routledge
23 May 2017

Personnel & human resources management; Hospitality industry

Series: Routledge Library Editions: Human Resource Management

This book, first published in 1987, gives valuable insights into the characteristics of employment in the hotel and catering industry and useful guidance on personal techniques. It deals with fundamental issues, such as personnel policy, as well as with practical techniques. Human Resource Management in the Hotel and Catering Industry has been written as an introductory text to human resource management in the hospitality industry. It is suitable reading for students, line managers and personnel managers in the many different sectors of the business.

By: M. J. Boella
Imprint: Routledge
Country of Publication: United Kingdom
Volume: 8
Dimensions: Height: 234mm, Width: 156mm,
Weight: 539g
ISBN: 9781138289925
ISBN 10: 1138289922
Series: Routledge Library Editions: Human Resource Management
Pages: 286
Publication Date: 23 May 2017
Audience: College/higher education , Primary , A / AS level
Format: Hardback
Publisher's Status: Active

List of Figures; Foreword; Preface; 1. A Background to the Industry’s Workforce 2. Human Resource Policies 3. Job Design 4. Recruitment 5. Selection 6. Appointment and Induction 7. Appraisal 8. Training 9. Management Development 10. Job Evaluation 11. The Administration of Wages and Salaries 12. Incentives 13. Fringe Benefits 14. Labour Turnover and Termination of Employment 15. Industrial Relations 16. Law of Employment 17. Manpower Planning, Records and Statistics 18. Organizing Human Resources 19. Labour and Cost Productivity; Appendices; Bibliography; Index

Boella, M. J.