Kindness comes in many forms and affects all of us. As Mark Twain said, 'Kindness is the language which the deaf can hear and the blind can see.' And while a kind gesture can often simply make someone feel better about their day, sometimes - as the twenty-five true stories collected here show - it can save a life. Sourced from around the world, these are stories of the everyday and the extraordinary. From the woman who stopped a suicidal man from jumping just by taking the time to listen to him, to the couple who fostered a baby they found abandoned in a rubbish bin when no one else could help; from the students who came to the rescue of an elderly man fallen on black ice, to the response of a terrorist leader when confronted by a young child's cries for her favourite doll - these are stories of unexpected kindness that had a lasting impact on the recipient. Interspersed between the stories are quotes about kindness by people as diverse as Audrey Hepburn, Lao Tzu, Ellen DeGeneres and Ralph Waldo Emerson. The result is a book that explores all that is best about human nature.