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Human Information Interaction

An Ecological Approach to Information Behavior

Raya Fidel (Professor, University of Washington)

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Paperback

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English
MIT Press
04 February 2025
A fresh research approach that bridges the study of human information interaction and the design of information systems.

A fresh research approach that bridges the study of human information interaction and the design of information systems.

Human information interaction (HII) is an emerging area of study that investigates how people interact with information; its subfield human information behavior (HIB) is a flourishing, active discipline. Yet despite their obvious relevance to the design of information systems, these research areas have had almost no impact on systems design. One issue may be the contextual complexity of human interaction with information; another may be the difficulty in translating real-life and unstructured HII complexity into formal, linear structures necessary for systems design. In this book, Raya Fidel proposes a research approach that bridges the study of human information interaction and the design of information systems- cognitive work analysis (CWA). Developed by Jens Rasmussen and his colleagues, CWA embraces complexity and provides a conceptual framework and analytical tools that can harness it to create design requirements. CWA offers an ecological approach to design, analyzing the forces in the environment that shape human interaction with information.

Fidel reviews research in HIB, focusing on its contribution to systems design, and then presents the CWA framework. She shows that CWA, with its ecological approach, can be used to overcome design challenges and lead to the development of effective systems. Researchers and designers who use CWA can increase the diversity of their analytical tools, providing them with an alternative approach when they plan research and design projects. The CWA framework enables a collaboration between design and HII that can create information systems tailored to fit human lives.
By:  
Imprint:   MIT Press
Country of Publication:   United States
Dimensions:   Height: 229mm,  Width: 175mm, 
Weight:   369g
ISBN:   9780262553797
ISBN 10:   0262553791
Pages:   364
Publication Date:  
Recommended Age:   From 18 years
Audience:   Professional and scholarly ,  Undergraduate
Format:   Paperback
Publisher's Status:   Active

Raya Fidel is Professor Emerita in the University of Washington's Information School.

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