An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff.
From the author of How to Say It(r) at Work, a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating, planning and running meetings, and mentoring, to building a team and motivating subordinates, this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks. Topics include-
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Building leadership vocabulary
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Establishing ground rules
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Projecting credibility
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Avoiding day-one mistakes
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Handling crises and criticism
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Motivating and inspiring
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Making meetings work
By:
Jack Griffin Imprint: Prentice Hall Press Country of Publication: United States Dimensions:
Height: 232mm,
Width: 187mm,
Spine: 14mm
Weight: 363g ISBN:9780735204478 ISBN 10: 0735204470 Pages: 256 Publication Date:01 February 2018 Recommended Age: From 18 years Audience:
General/trade
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ELT Advanced
Format:Paperback Publisher's Status: Active
Jack Griffinis the author ofHow to Say It at WorkandHow to Say It for First-Time Managers. He is a communications expert and consultant to small businesses, entrepreneurs, cultural institutions, and publishers.
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