Mark Ciampa is Assistant Professor of Computer Information Systems at Western Kentucky University in Bowling Green, Kentucky. Previously, he served as Associate Professor and Director of Academic Computing for 20 years at Volunteer State Community College in Gallatin, Tennessee. Dr. Ciampa has worked in the IT industry as a computer consultant for the U.S. Postal Service, the Tennessee Municipal Technical Advisory Service, and the University of Tennessee. He is also the author of many Cengage/Course Technology books, including Security+ Guide to Network Security Fundamentals; CWNA Guide to Wireless LANs, 3e; CWSP Guide to Wireless Security; Guide to Wireless Communications; and Networking BASICS. He holds a PhD in digital communication systems from Indiana State University. Mark Revels is an Assistant Professor of Computer Information Systems at Western Kentucky University in Bowling Green, Ky. He is a technology educator, researcher, and professional with thirty years of progressive experience including biomedical and hospital physical plant systems management; development and management of decision support, inventory control, and logistics systems; and development and management of core manufacturing systems for multiple international manufacturers. He holds a Ph.D. in Technology Management from Indiana State University. In addition, he also holds three industry certifications: biomedical equipment management (Association for the Advancement of Medical Instrumentation), information systems (Institute for the Certification of Computing Professionals), and manufacturing and operations management (The Association for Operations Management).
1. Introduction to Healthcare IT. 2. Healthcare Organization and Operations. 3. Desktop IT Operations. 4. Network IT Operations. 5. Medical Business Operations. 6. Document Imaging and Problem Solving. 7. Basic Healthcare Security. 8. Advanced Healthcare Security. Appendix A. CompTIA Healthcare IT Technician Certificate Exam Objectives. Appendix B. Healthcare Information Technology Web Sites.