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Healthcare Insights

The Voice of the Consumer, the Provider, and the Work Design Strategist

Sara Pazell Jo Boylan

$399

Hardback

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English
CRC Press
07 March 2024
Uniquely, this book gives consumers a voice and regales tales of their experiences. These stories are complemented by the tales told by healthcare practitioners about their real-world constraints and evolving insights that have shifted their work focus. In the third section, work design strategists help the reader reimagine a better way to design the delivery of healthcare services and environments using human factors approaches. This interesting title:

Covers real-world cases of people subject to an imperfect healthcare system Helps people understand the practical challenges affecting healthcare service delivery Champions new strategies to help people construct health, and to consider systems that will support these approaches Represents a broad array of healthcare settings

Healthcare Insights is well-suited to senior undergraduate, graduate students, practitioners, educators, and researchers in diverse fields, including healthcare administration and management, healthcare governance, human factors and ergonomics, service design, systems engineering, medicine, occupational health and return to work, allied health, work health and safety, workforce strategy, and architecture and design.

Chapters 8 and 14 of this book are freely available as a downloadable Open Access PDF at http://www.crcpress.com under a Creative Commons [Attribution-Non Commercial-No Derivatives (CC-BY-NC-ND)] 4.0 license.

Edited by:   ,
Imprint:   CRC Press
Country of Publication:   United Kingdom
Dimensions:   Height: 234mm,  Width: 156mm, 
Weight:   1.520kg
ISBN:   9781032711867
ISBN 10:   1032711868
Series:   Workplace Insights
Pages:   258
Publication Date:  
Audience:   College/higher education ,  Professional and scholarly ,  Primary ,  Undergraduate
Format:   Hardback
Publisher's Status:   Active

Sara Pazell is the principal work design strategist of a human factors consultancy practice. She is affiliated with five Australian universities for research and teaching in organisational strategy, work design, and occupational science. Jo Boylan is Chief Executive at Clayton Church Homes. For the last 25 years, she has practiced and led authentically from a healthy settings approach. The settings approach drives health promotion, and healthy ageing and involves maximizing early intervention and prevention to reduce risk.

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