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The Hamster Revolution

How to Manage Your Email Before It Manages You

Mike Song Vicki Halsey Tim Burress



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Berrett Koehler
01 January 2018
Is email taking over your life? Meet Harold, an HR director so overwhelmed by email he feels like a hamster on a wheel.

Just in time, Harold meets a coach-a leading expert on email efficiency and etiquette with a simple system that helps Harold eliminate needless emails, write better messages, and file and find information in a flash. He gets immediate results-and reclaims his life.

The Hamster Revolution is chock-full of practical advice that really works. Included is a landmark case study that shows how 2,000 Capital One associates cut their email time by 23 percent while improving overall email quality by 52 percent.

Professionals waste up to a month per year on email-costing their companies billions in missed opportunities. The good news? Hope and help are here. The Hamster Revolution is the definitive book for our times.
By:   Mike Song, Vicki Halsey, Tim Burress
Imprint:   Berrett Koehler
Country of Publication:   United States
Dimensions:   Height: 87mm,  Width: 59mm,  Spine: 7mm
Weight:   1g
ISBN:   9781576754375
ISBN 10:   1576754375
Series:   UK Professional Business Management / Business
Pages:   144
Publication Date:   01 January 2018
Audience:   Professional and scholarly ,  Undergraduate
Format:   Hardback
Publisher's Status:   Active
Chapter 1: Confessions of an info-hamster Chapter 2: The hamster plan Chapter 3: Strategy 1 - Reduce e-mail overload Chapter 4: A tale of two e-mails Chapter 5: Strategy 2 - Improve e-mail quality Chapter 6: E-mail info-coaching Chapter 7: Harold Turns the tide Chapter 8: Strategy 3 - Improve information storage and retrieval efficiency by 100% Chapter 9: Why does COTA work so well? Chapter 10: Wrap it up...I'll take it!

MIKE SONG is the CEO of Cohesive Knowledge Solutions (CKS). He is also the co-developer of the highly regarded COTA system. He consults at several major companies such as Clear Channel, Dish Network, Novartis, and HP and leads the CKS team. VICKI HALSEY is the VP of Applied Learning at the Ken Blanchard Companies. She speaks, consults, and trains for the Blanchard companies. She is regarded as one of the pioneers of leadership research in information management industries and has consulted with the likes of Nike, Oracle, GAP, KPMG, and Wells Fargo, to name a few. TIM BURRESS is the president of Cohesive Knowledge Solutions (CKS). Before co-founding CKS in 2003 he was the Director of Learning and Development at Pfizer (Pfizer's training program was Training Magazine's #1 choice of the top 100 training facilities in the world in 2003). Tim's clients include Capital One, Pfizer, Progressive, and Centex.

Reviews for The Hamster Revolution: How to Manage Your Email Before It Manages You

Simple but powerful. This is life-changing stuff. --Chris Granger, Vice President, Team Business Development, National Basketball Association Our daily barrage of email not only consumes our time and energy but fills up our in-boxes with someone else's priorities. These simple tools will allow you to reclaim your life. --Betsy Myers, Executive Director, Center for Public Leadership, Harvard University A must-read for every employee I supervise. You'll love it! --Richard L. Andersen, CFE, Executive Vice President, San Diego Padres Great stuff ! This book delivers simple and practical email management protocols. --Paul Roithmayr, Director, Organization Development & Training, 20th Century Fox Film Corporation A clever way to add fifteen days to your year. --Joe DiDonato, President, ESource Corporation A powerful new strategy for email efficiency and etiquette. --Lamonte Thomas, Vice President of Sales and Customer Relations, Cigna These email practices will change the way you work. --Matt Koch, Director, Productivity & Knowledge Management, Capital One A home run! Find time for what matters most. For example, taking your family to the ballpark! --Rick Mears, Vice President, Guest Services, San Francisco Giants Cut through email clutter and take control of your life! --Lisa Lelas, author of Simple Steps: 10 Weeks to Getting Control of Your Life A refreshing and humorous approach to reducing email overload. We use the insights every day. --Steve Stone, CEO, Infoflows Simple and profound! I'm having my whole team read it. --Mike Gugerty, Scientist, Matzinger-Keegan Inc. Put an end to needless emails and missing files. --Sam Biegelsen, Business Development Executive, Jeppesen, a Boeing Company Easy to implement and powerful in results. --Robert Cross, Assistant Professor of Management, University of Virginia and author of The Hidden Power of Social Networks Quick, easy, and fun to read--an effective antidote to the bulging, time- draining e-mailbox. --Carol Metzker, coauthor of Appreciative Intelligence Using the techniques outlined in this book, we achieved significant productivity improvements, including a reduction of time spent on email averaging eight days per year per colleague. --Nic Oatridge, Global Head of IT, Fortune 200 Pharmaceutical Company How is it possible that no one has written this book until now? This amazing guide will help you get off the email wheel! --Ruben Rodriguez, Senior Business Partner, Healthcare Industry Chock-full of ideas to address one of the biggest issues facing knowledge workers today--information overload. --Cindy Domanowski, Vice President, Sales Training and Leadership Development, Major Accounts, ADP, Inc. This step-by-step guide will free you from 'e-grip' forever. --Garry Ridge, President and CEO, WD-40 Company Original and witty. There may be other books on email but this is the standout. --Irene Sitbon, Executive Search Consultant, Bridge Partners, LLC Amazing! Email used efficiently is an incredible tool. This book certainly opened my eyes! --Michael A. Serchia, Director of Human Resources, Internation

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