Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty

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Patrick M. Lencioni (Lafayette, California)

Getting Naked

A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty

Patrick M. Lencioni (Lafayette, California)

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Hardback

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English

Jossey Bass
13 January 2010

Economics & Business; Consultancy & grants for businesses

Series: J-B Lencioni Series

Another extraordinary business fable from the New York Times bestselling author Patrick Lencioni

Written in the same dynamic style as his previous bestsellers including The Five Dysfunctions of a Team, Lencioni illustrates the principles of inspiring client loyalty through a fascinating business fable. He explains the theory of vulnerability in depth and presents concrete steps for putting it to work in any organization. The story follows a small consulting firm, Lighthouse Partners, which often beats out big-name competitors for top clients. One such competitor buys out Lighthouse and learns important lessons about what it means to provide value to its clients.

Offers a key resource for gaining competitive advantage in tough times Shows why the quality of vulnerability is so important in business Includes ideas for inspiring customer and client loyalty Written by the highly successful consultant and business writer Patrick Lencioni

This new book in the popular Lencioni series shows what it takes to gain a real and lasting competitive edge.

By: Patrick M. Lencioni (Lafayette California)
Imprint: Jossey Bass
Country of Publication: United States
Dimensions: Height: 213mm, Width: 140mm, Spine: 23mm
Weight: 386g
ISBN: 9780787976392
ISBN 10: 0787976393
Series: J-B Lencioni Series
Pages: 240
Publication Date: 13 January 2010
Audience: College/higher education , Professional and scholarly , Professional & Vocational , A / AS level , Further / Higher Education
Format: Hardback
Publisher's Status: Active

Introduction vii The Fable Part One: Theory 3 Part Two: Practice 17 Part Three: Research 69 Part Four: Testimony 119 The Model The Origins of Getting Naked 195 Naked Service Defined 197 Shedding the Three Fears 201 Broader Applications of Nakedness 214 Acknowledgments 215 About the Author 219

Patrick Lencioni is a New York Times best-selling business author of eight books including The Five Dysfunctions of a Team and The Three Signs of a Miserable Job. As president and founder of The Table Group, Pat has consulted to CEOs and leadership teams in organizations ranging from Fortune 500 companies and start-ups to churches and non-profits. In addition to his books, Pat and his work have been featured in publications like Harvard Business Review, The Wall Street Journal, Fortune, BusinessWeek, and USA Today. To learn more about Patrick Lencioni and his other books and services - including his newsletter - please visit www.tablegroup.com.

Reviews for Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty

'If you're looking for an outline of a fascinating culture that modern leaders should aspire to... Patrick Lencioni writes with authority and makes some very excellent points.' (Leadership-expert.co.uk, August, 2010).