Exploring the Impact of Logistics 4.0 Technologies: Insights from a Business Intelligence Case

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Lurdes Neves

Exploring the Impact of Logistics 4.0 Technologies

Insights from a Business Intelligence Case

Lurdes Neves

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Paperback

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English

Eliva Press
14 July 2024

Management & management techniques

Summary
Details

The growing competitiveness and the importance of data availability for organizations have created a demand for intelligent information systems capable of analyzing data to support strategy and decision-making. Organizations are generating more and more data due to new technologies associated with Industry 4.0 and Logistics 4.0, making it essential to transform this data into relevant information to streamline decision-making processes. This study aims to understand the importance of Business Intelligence (BI) and how its functionalities should be adapted according to a company's strategy and objectives to optimize decision-making processes. A case study was conducted in a Portuguese company using the Delphi method with 61 participants-employees who use the company's integrated BI tool daily. The participants were presented with a questionnaire via the online platform Welphi, requiring qualitative responses to various statements based on the literature review and the results of semi-structured meetings with the company. The study aimed to identify areas where employees believe more investment/development is needed to optimize processes and improve the use of the BI tool in the future. The results indicate that BI is a crucial technology when aligned with a company's objectives and needs, highlighting the necessity of top management's involvement in optimizing the BI tool. Encouraging employees to use the BI tool emerged as a significant factor, underscoring the importance of leadership in innovative projects to achieve greater competitive advantage for the company.

By: Lurdes Neves
Imprint: Eliva Press
Dimensions: Height: 229mm, Width: 152mm, Spine: 3mm
Weight: 91g
ISBN: 9789999321532
ISBN 10: 9999321534
Pages: 58
Publication Date: 14 July 2024
Audience: General/trade , ELT Advanced
Format: Paperback
Publisher's Status: Active

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Exploring the Impact of Logistics 4.0 Technologies

Insights from a Business Intelligence Case

Lurdes Neves

$100.95 $85.77

Paperback

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