Everyone Can Win: Responding to the Conflict Constructivelyis a completely revised and updated second edition of Helena Cornelius' and Shoshana Faire's classic book on conflict resolution. It is now nearly twice as long as the original edition published in 1989.
It provides the essentials for handling personal and workplace difficulties with emotional intelligence. With its friendly and uplifting advice, stories, exercises and proven techniques, Everyone Can Winteaches collaborative and compassionate problem-solving, even when relationships are stretched to their limit. This second edition adds lots of new material on such topics as response rather than reaction, principles from the martial art of Aikido, handling difficult people and personalities, clashes of values and the pitfalls and solutions to toxic power issues.
By:
Helena Cornelius, Shoshana Faire Imprint: Simon & Schuster Country of Publication: Australia Edition: 2nd Revised edition Dimensions:
Height: 234mm,
Width: 153mm,
Spine: 20mm
Weight: 360g ISBN:9780731812981 ISBN 10: 0731812980 Pages: 192 Publication Date:30 August 2006 Audience:
General/trade
,
ELT Advanced
Format:Paperback Publisher's Status: Active