Everyday Mediator

Seven Practices for Navigating Conflict

Daniel Griffith

$60.95 $51.40

Hardback

Not in-store but you can order this
How long will it take?

Availability Information

We source books from suppliers in Australia and overseas. For books we don't currently have in stock, the time it takes to get them from our suppliers can vary widely - from a few days to a few months - so we check each book with each supplier to determine the expected time it will take to be supplied to us.

We then advise you accordingly. If the time taken to get any book is too long for you, you can let us know and we will cancel or adjust your order, and refund as required.

To find out the anticipated arrival time for specific items prior to ordering, please contact us by phone or email:

Phone +61 2 9264 3111, or 1800 4 BOOKS (1800 4 26657) if outside Sydney:
option 1 Abbey's Bookshop (Crime, History, Science, Kids & more) • info@abbeys.com.au
option 2 Language Book Centre (ESL & Foreign Languages) • language@abbeys.com.au
option 3 Galaxy Bookshop (Sci-fi, Fantasy, Romance, Graphic Novels) • sf@galaxybooks.com.au

QTY:

English

Daniel Griffith
18 September 2025

Sociology: family & relationships; Social, group or collective psychology; Personnel & human resources management; Arbitration, mediation & alternative dispute resolution

Conflict is everywhere-at work, at home, in our communities. Yet most people either avoid it entirely or let it escalate into something destructive. We've been conditioned to believe that mediating disputes is only for those who've undergone special training, leaving the rest of us feeling helpless when tensions rise around us.

But what if you in fact already have everything you need to help others work through their differences?

Daniel Griffith, a lawyer, trained mediator, and educator with 30 years of experience, has worked with over 15,000 people across hundreds of groups and organizations. He's discovered that we can all become effective mediators by using seven simple practices that tap into skills we all naturally possess. In our increasingly polarized world, where colleagues suffer in toxic environments and communities fracture over different viewpoints, this isn't about becoming a professional mediator-it's about stepping in before misunderstandings become major rifts.

Through practical frameworks and real-world examples, Griffith shows you how to respond effectively in heated moments, facilitate difficult conversations, and help people find common ground without forcing false harmony. You'll learn to address underlying issues that fuel ongoing disputes and guide others toward productive dialogue, even when complete resolution isn't possible.

Whether it's helping teammates navigate a workplace disagreement or preventing a family argument from ruining Thanksgiving dinner, this book gives you confidence to step into conflict as a force for connection rather than division. The goal isn't always eliminating disagreement-it's supporting people to communicate clearly, engage in arguments more productively, and maintain dignity throughout the process.

Become the person others turn to when things get difficult. It's time to discover the everyday mediator within you.

By: Daniel Griffith
Imprint: Daniel Griffith
Dimensions: Height: 216mm, Width: 140mm, Spine: 19mm
Weight: 463g
ISBN: 9798999574411
Pages: 270
Publication Date: 18 September 2025
Audience: General/trade , ELT Advanced
Format: Hardback
Publisher's Status: Active

Daniel Griffith's refreshing approach to everyday mediation grew from an abiding passion to make service as a mediator accessible to anyone. Through his training, presentations, and writing, he empowers others to rely on their innate abilities to address the everyday conflicts in the world around them. Many organizations have utilized his training to support cohorts of professionals as part of their commitment to fostering an inclusive, equitable, and welcoming work and learning culture.Griffith is a mediator, educator, lawyer, HR leader, and writer with more than 30 years of experience working with organizations and professionals in education, nonprofit, government, and business, and for professional associations. He specializes in mediating workplace, interpersonal, management, and higher-education disputes and training lawyers, HR practitioners, managers, and other professionals in mediation, negotiation, communication, and dialogue facilitation. Griffith teaches graduate and undergraduate courses in mediation, negotiations, and alternative dispute resolution for the Indiana University Robert H. McKinney School of Law and the Indiana University Paul H. O'Neill School of Public and Environmental Affairs. He further shares his expertise through articles, blogs, and podcasts and as a frequent contributor for HigherEdJobs.com, an online job and recruitment source. He is co-author of The Conflict Survival Kit: Tools for Resolving Conflict at Work (2nd ed.) and The Supervisor's Survival Kit (11th ed.). A graduate of DePauw University and the IU McKinney School of Law, Griffith holds certifications from the Society for Human Resource Management (SHRM) and the HR Certification Institute (HRCI). He is a member and currently vice president of the Indiana Association of Mediators.