“The book is especially advisable for all those who want to gain a first overview of air passengers’ rights on EU level. The author takes the reader by the hand and gently guides him through the often tricky and complicated subject without losing the big picture. … All those who want to understand the EU legal framework for safeguarding air passenger rights from scratch will … find this book very helpful and resourceful.” (Dr. Micha-Manuel Bues, Zeitschrift für Luft- und Weltraumrecht, Vol. 64 (3), 2015)