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Error Traps

How High-Performing Teams Learn To Avoid Mistakes in Aircraft Maintenance

Elmar Lutter

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English
Advantage Media Group
01 February 2024
Flying is one of the safest modes of transportation, but should we and can we make it even safer? Elmar Lutter, President & CEO at Lufthansa Technik Philippines, believes unequivocally that we should. But how, in a field mired with technical and design complexities, reliance on human judgement, impossible timing constraints, and how-to-manuals that go on for miles, do we?

In Error Traps: How High-Performing Teams Learn to Avoid Mistakes in Aircraft Maintenance, Lutter challenges us to focus on our sphere of influence to avoid mishaps. In doing so, we can practice certain behaviors and attitudes that can:

• Intercept chains of events that have the potential to cause damage.

• Avoid predictable errors to reduce the exposure to becoming collateral damage in mishaps initiated outside of our sphere of control.

Through a journey of compelling aviation experiences, Lutter offers four tools that every individual in aircraft MRO can and should employ to ensure they have done their very best to keep their team on the ground and the pilots and passengers in the air as safe as possible.

Using real-world examples to connect the dots between 1. Competence: Master the basics 2. Awareness: Be in the moment, know what is coming 3. Compliance: Respect the defenses: read and follow the guidance, and 4. Teamwork: Look after one another,

Lutter shares important insights and life lessons drawn from more than twenty years of collective knowledge and experience in an often unforgiving field.

By:  
Imprint:   Advantage Media Group
Country of Publication:   United States
Dimensions:   Height: 228mm,  Width: 152mm,  Spine: 9mm
Weight:   245g
ISBN:   9781642257847
ISBN 10:   1642257842
Pages:   160
Publication Date:  
Audience:   General/trade ,  ELT Advanced
Format:   Paperback
Publisher's Status:   Active
Foreword Introduction Chapter 1 The Mother of All Error Traps Chapter 2 Design Part I Chapter 3 Design Part II Chapter 4 Human Factors Chapter 5 Even Manuals Can Be Wrong Chapter 6 Lack of Attention to Detail Chapter 7 Missed Handover Chapter 8 Unsuitable Procedures Chapter 9 TL:DR (Too Long: Didn’t Read) Chapter 10 Miscommunication Chapter 11 Ticking Boxes Without Thinking Chapter 12 Bad News and Second Chances Conclusion Acknowledgments Glossary References and Further Reading

ELMAR LUTTER, President & CEO at Lufthansa Technik Philippines, is a seasoned leader in the field of aviation MRO. Equipped with an MBA and an engineering background in both electrical and electronics, Lutter has guided the Asian MRO service provider through its disruptive growth and the pandemic. In an industry infamous for competition, labor-intensiveness, low margins, and high risk, Lutter has helped Lufthansa Technik to become the world market leader in its field.

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