Enhancing Public Sector Accountability and Services Through Digital Innovation

Augusta Da Conceição Santos Ferreira, Carlos Alberto Lourenço Dos Santos

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Hardback

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English

IGI Global
30 May 2025

Public administration; Central government policies; Electronics engineering

Summary
Details

Digital innovation reshapes the way governments operate, offering powerful tools to enhance transparency, efficiency, and citizen engagement in the public sector. By leveraging technologies like data analytics, cloud computing, AI, and blockchain, public institutions can streamline service delivery, reduce inefficiencies, and strengthen accountability. These digital advancements improve access to public services while enabling real-time monitoring, open data initiatives, and participatory governance models that empower citizens and build trust. As governments face increasing pressure, digital innovation presents a transformative opportunity to reimagine public administration for a more inclusive, responsive, and accountable future. Enhancing Public Sector Accountability and Services Through Digital Innovation explores the use of technologies and information systems which promote the modernization of the public sector entities. It examines the assessment of their social, economic, and financial impact, and the improvement of accountability, sustainability, and operational performance. This book covers topics such as citizen engagement, policymaking, and service delivery, and is a useful resource for policymakers, business owners, government officials, academicians, researchers, and data scientists.

Edited by: Augusta Da Conceição Santos Ferreira, Carlos Alberto Lourenço Dos Santos
Imprint: IGI Global
Dimensions: Height: 254mm, Width: 178mm, Spine: 33mm
Weight: 1.256kg
ISBN: 9798369392515
Pages: 720
Publication Date: 30 May 2025
Audience: General/trade , ELT Advanced
Format: Hardback
Publisher's Status: Active