Engagement: Transforming Difficult Relationships at Work

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Lee G. Bolman (University of Missouri-Kansas City) Joan V. Gallos (University of Missouri, Kansas City)

Engagement

Transforming Difficult Relationships at Work

Lee G. Bolman (University of Missouri-Kansas City), Joan V. Gallos (University of Missouri, Kansas City)

$46.95

Hardback

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English

John Wiley & Sons Inc
15 April 2016

Personnel & human resources management

Master the interpersonal side of management to enhance productivity and boost success Engagement is the manager's essential primer for dealing with difficult people and managing your team. Bestselling authors Lee G. Bolman and Joan V. Gallos are back with an engaging business novella that relates real, practical techniques captured in the 4-step SURE model for handling people problems. The story centers around a manager in a new job, and her experiences applying the four steps in leading her new team. Brief interludes punctuate the story throughout to provide room for reflection, and to explain the complex interpersonal dynamics at play in commonly encountered situations. Key lessons are underscored as the foundation for a sound people strategy, and the features and details of each rule are laid out in a clear, concise manner. You'll learn alongside the story's manager as she uses the model to find artful solutions to problems that could have easily derailed her chances of success.

People are the hardest part of a manger's job. No matter how well-matched their skill sets, there is always the potential for interpersonal conflicts and strains to throw the team off-course. This book shows you deft strategies for addressing those challenges with a well thought-out framework for getting your team fully invested in the group's success.

Find creative solutions to persistent issues Dig into the interpersonal dynamics at work Learn how to handle-and manage-difficult people Apply key strategies for engaging the team This compact, easy-to-apply set of guidelines draws on your leadership skills while providing a strong foundation for a new managerial approach. Effective management is frequently a tightrope between results and morale, and Engagement shows you how to find your balance and steady your team.

By: Lee G. Bolman (University of Missouri-Kansas City), Joan V. Gallos (University of Missouri, Kansas City)
Imprint: John Wiley & Sons Inc
Country of Publication: United States
Dimensions: Height: 231mm, Width: 155mm, Spine: 20mm
Weight: 413g
ISBN: 9781119150831
ISBN 10: 1119150833
Pages: 208
Publication Date: 15 April 2016
Audience: Professional and scholarly , Undergraduate
Format: Hardback
Publisher's Status: Active

LEE G. BOLMAN holds the Marion Bloch Missouri Chair in Leadership at the Henry W. Bloch School of Management at the University of Missouri Kansas City. He is the coauthor of How Great Leaders Think; Reframing Organizations; The Wizard and the Warrior; and Leading with Soul, all from Jossey-Bass. JOAN V. GALLOS is professor of leadership at Wheelock College, where she also served as Vice President for Academic Affairs. Gallos is coauthor of Teaching Diversity: Listening to the Soul, Speaking from the Heart; editor of both Organization Development: A Jossey-Bass Reader and Business Leadership: A Jossey-Bass Reader (second edition); and creator of the teaching materials for the full Jossey-Bass Reader Series. BOLMAN and GALLOS are the co-authors of Reframing Academic Leadership, also published by Jossey-Bass.

LOW FLAT RATE AUST-WIDE $9.90 DELIVERY INFO

Engagement

Transforming Difficult Relationships at Work

Lee G. Bolman (University of Missouri-Kansas City), Joan V. Gallos (University of Missouri, Kansas City)

$46.95

Hardback

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