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Engaged Journalism

Connecting with Digitally Empowered News Audiences

Jake Batsell

$173.95

Hardback

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English
Columbia University Press
03 February 2015
Engaged Journalism explores the changing relationship between news producers and audiences and the methods journalists can use to secure the attention of news consumers. Based on Jake Batsell's extensive experience and interaction with more than twenty innovative newsrooms, this book shows that, even as news organizations are losing their agenda-setting power, journalists can still thrive by connecting with audiences through online technology and personal interaction.

Batsell conducts interviews with and observes more than two dozen traditional and startup newsrooms across the United States and the United Kingdom. Traveling to Seattle, London, New York City, and Kalamazoo, Michigan, among other locales, he attends newsroom meetings, combs through internal documents, and talks with loyal readers and online users to document the successes and failures of the industry's experiments with paywalls, subscriptions, nonprofit news, live events, and digital tools including social media, data-driven interactives, news games, and comment forums. He ultimately concludes that, for news providers to survive, they must constantly listen to, interact with, and fulfill the specific needs of their audiences, whose attention can no longer be taken for granted. Toward that end, Batsell proposes a set of best practices based on effective, sustainable journalistic engagement.
By:  
Imprint:   Columbia University Press
Country of Publication:   United States
Dimensions:   Height: 210mm,  Width: 140mm,  Spine: 23mm
Weight:   411g
ISBN:   9780231168342
ISBN 10:   0231168349
Series:   Columbia Journalism Review Books
Pages:   232
Publication Date:  
Audience:   Professional and scholarly ,  Professional and scholarly ,  Undergraduate ,  Further / Higher Education
Format:   Hardback
Publisher's Status:   Active

Jake Batsell is an assistant professor of journalism at Southern Methodist University, where he teaches digital journalism and media entrepreneurship. He previously worked as a staff writer for the Seattle Times and the Dallas Morning News.

Reviews for Engaged Journalism: Connecting with Digitally Empowered News Audiences

Engaged Journalism is a welcome addition to the ongoing discussion over how to define audience engagement, identify the best practices, and determine their effectiveness with regard to audience loyalty and revenue. The coverage and writing style are impeccable and engaging. -- Dan Kennedy, Northeastern University, Author of The Wired City: Reimagining Journalism and Civic Life in the Post-Newspaper Age In an era where the definition of being a journalist must expand--to include the responsibility of getting more audiences to find and engage with your journalism, Jake Batsell makes a compelling case, with great case studies, for why engagement matters, and how newsrooms can transform, from being gatekeepers to a limited few into gate-openers for millions more. -- Raju Narisetti, Senior Vice President, Strategy, News Corp., & former Managing Editor, The Washington Post & The Wall Street Journal Digital Network This important and timely book is a must-read for journalism practitioners and students who need to understand the fundamental transformation of news from a one-way transmission of information to a conversation. As Batsell persuasively argues, engagement isn't merely an industry buzzword. Listening to and building deeper relationships with audiences is not only key to building trust and loyalty, but is also critical part of financial sustainability for news organizations. Batsell provides numerous examples from some of the most innovative news organizations on how they have approached engaging with their communities and what they have learned, offering a number of practical ideas and principles that can inform journalists' daily work. -- Carrie Brown, CUNY Graduate School of Journalism


  • Runner-up for Tankard Book Award 2016
  • Runner-up for Tankard Book Award 2017

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