End Of Online Shopping, The: The Future Of New Retail In An Always Connected World

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Wijnand Jongen (Ecommerce Europe, The Netherlands & Thusiwinkel Org, The Netherlands)

End Of Online Shopping, The

The Future Of New Retail In An Always Connected World

Wijnand Jongen (Ecommerce Europe, The Netherlands & Thusiwinkel Org, The Netherlands)

$86.99

Hardback

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English

WS Professional
19 July 2018

Consumerism; Retail sector; Impact of science & technology on society

Summary
Details

Retail is going through difficult times and is suffering the consequences of both the economic crisis and the digitization of society. Fundamentally, there is a bigger problem: stores cannot keep up with the changing behavior of customers who are connected 24/7, customers for whom there is no distinction between online and offline.

The End of Online Shopping: The Future of New Retail in an Always Connected World describes how the smart, the sharing, the circular, and the platform economy are shaping a new era of always connected retail. Retailers urgently need to innovate if they want to stay relevant in a world dominated by marketplaces and sharing platforms. The book contains inspiring examples from different industries - which include the usual suspects such as Amazon, Alibaba, and Google, but also local startups - and covers all aspects of the customer journey, from orientation and selection to delivery.

The End of Online Shopping provides an excellent overview of shopping trends and developments worldwide, and offers readers indispensable insights into the future of retail.

By: Wijnand Jongen (Ecommerce Europe The Netherlands & Thusiwinkel Org The Netherlands)
Imprint: WS Professional
Country of Publication: Singapore
ISBN: 9789813274549
ISBN 10: 9813274549
Pages: 304
Publication Date: 19 July 2018
Audience: College/higher education , Professional and scholarly , Primary , Undergraduate
Format: Hardback
Publisher's Status: Active