JOHN R. DEW is Director for Continuous Quality Improvement for the University of Alabama. Prior to joining academia, he was the the Cost Reduction and Continuous Improvement Manager for Lockheed Martin Utility Services.
?[This] is a book that many managers and resources professionals will want to own.?-National Productivity Review ?This is a useful book and recommended reading for anyone interested in workforce empowerment.?-Employee Assistance Quarterly YThis is a book that many managers and resources professionals will want to own. -National Productivity Review [This] is a book that many managers and resources professionals will want to own. -National Productivity Review This is a useful book and recommended reading for anyone interested in workforce empowerment. -Employee Assistance Quarterly