Emotional Intelligence Mastering Conflict Resolution and Negotiation

Seema

$52.95 $45.21

Paperback

Not in-store but you can order this
How long will it take?

Availability Information

We source books from suppliers in Australia and overseas. For books we don't currently have in stock, the time it takes to get them from our suppliers can vary widely - from a few days to a few months - so we check each book with each supplier to determine the expected time it will take to be supplied to us.

We then advise you accordingly. If the time taken to get any book is too long for you, you can let us know and we will cancel or adjust your order, and refund as required.

To find out the anticipated arrival time for specific items prior to ordering, please contact us by phone or email:

Phone +61 2 9264 3111, or 1800 4 BOOKS (1800 4 26657) if outside Sydney:
option 1 Abbey's Bookshop (Crime, History, Science, Kids & more) • info@abbeys.com.au
option 2 Language Book Centre (ESL & Foreign Languages) • language@abbeys.com.au
option 3 Galaxy Bookshop (Sci-fi, Fantasy, Romance, Graphic Novels) • sf@galaxybooks.com.au

QTY:

English

Independent
20 October 2023

Teaching of special educational needs; Operational research; Enterprise software; Artificial intelligence

Summary
Details

Understanding Emotional Intelligence

Emotional Intelligence (EI) is a concept that has gained significant attention in recent years due to its profound impact on personal and professional success. In this subchapter, we delve into the depths of this fascinating subject, exploring what emotional intelligence is, why it matters, and how it can be developed and harnessed. At its core, emotional intelligence refers to the ability to recognize, understand, and manage our own emotions, as well as the emotions of others. It involves being aware of our own emotional states and using this awareness to navigate social interactions effectively. Emotionally intelligent individuals possess a heightened sense of empathy, enabling them to understand and relate to others on a deeper level. Why does emotional intelligence matter? Well, research has shown that EI plays a crucial role in various aspects of our lives. From personal relationships to leadership abilities, emotional intelligence influences how we handle conflicts, make decisions, and communicate effectively. It is a key factor in building and maintaining successful relationships, both at home and in the workplace. Fortunately, emotional intelligence is not a fixed trait; it can be developed and enhanced over time with practice and self-reflection. In this subchapter, we will explore practical techniques and strategies for improving emotional intelligence, such as cultivating self-awareness, managing stress and emotions, and improving social skills. Moreover, we will shed light on the benefits of emotional intelligence in conflict resolution and negotiation. By understanding and managing our emotions effectively, we can navigate difficult conversations and resolve conflicts with empathy and understanding. Emotional intelligence allows us to approach conflicts with a calm and rational mindset, fostering better communication and collaboration.

By: Seema
Imprint: Independent
Dimensions: Height: 229mm, Width: 152mm, Spine: 4mm
Weight: 122g
ISBN: 9788119669455
ISBN 10: 8119669452
Pages: 84
Publication Date: 20 October 2023
Audience: General/trade , ELT Advanced
Format: Paperback
Publisher's Status: Active