Email and the Everyday

Stories of Disclosure, Trust, and Digital Labor

Esther Milne

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English

Massachusetts Inst of Tec
04 May 2021

Computing: general

An exploration of how email is experienced, understood, and materially structured as a practice spanning our everyday domestic and work lives.

Despite its many obituaries, email is not dead. As a global mode of business and personal communication, email outstrips newer technologies of online interaction; it is deeply embedded in our everyday lives. And yet--perhaps because the ubiquity of email has obscured its study--this is the first scholarly book devoted to email as a key historical, social, and commercial site of digital communication in our everyday lives. In Email and the Everyday, Esther Milne examines how email is experienced, understood, and materially structured as a practice spanning the domestic and institutional spaces of daily life.

By: Esther Milne
Imprint: Massachusetts Inst of Tec
Country of Publication: United States
Dimensions: Height: 229mm, Width: 152mm,
Weight: 567g
ISBN: 9780262045636
ISBN 10: 026204563X
Pages: 312
Publication Date: 04 May 2021
Audience: General/trade , ELT Advanced
Format: Hardback
Publisher's Status: Active

Acknowledgments ix Introduction 1 I Histories and Landscapes 1 The Origins of Email and Its Development 27 2 “Inventing Email” and Doing Media History 49 3 The Email Industry 69 II Affect and Labor 4 Bureaucratic Intensity and Email in the Workplace 97 5 Moderation and Governance in Email Discussion Forums 123 III Archives and Publics 6 The Enron Database and Hillary Clinton’s Emails 151 7 The Art of Email 183 Conclusion 207 Notes 223 Bibliography 269 Index 303

Esther Milne is Associate Professor of Media and Communications in the Faculty of Health, Arts and Design at Swinburne University of Technology in Melbourne, Australia.