In the current digital environment, records and information management allows to face outstanding volumes of information, widespread dematerialization of business processes and the proliferation of legal and regulatory obligations. This book offers principles, standards, procedures and best practices for the creation of authoritative records and for long-term conservation purposes.
1. Information and Data Management 2. Managing Records 3. Appraisal and Classification 4. Sustainability of Information 5. Conclusion
Florence Ott is an Associate Professor, (Professeure agregee) in Information Management at Moncton University, Shippagan Campus, New Brunswick, Canada.