Digital Public Employment Services in Action

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Didier Demazière (CNRS, Sciences Po Paris, France) Ray Griffin (South East Technological University (SETU))

Digital Public Employment Services in Action

Didier Demazière (CNRS, Sciences Po Paris, France), Ray Griffin (South East Technological University (SETU)), Janine Leschke (Copenhagen Business School) , Magnus Paulsen Hansen (Author, Indignity at the Margin)

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English

Policy Press
25 April 2025

Sociology: work & labour; Social welfare & social services; Labour economics; Ethical & social aspects of computing

Digital PES-in-Action offers a comprehensive exploration of the ongoing digital transformation of public employment services (PES)

the most radical remaking of the welfare state in a generation.

As PES shifts from analogue to fully digitised services, this volume bridges the gap between technology, policy and frontline service provision. It provides a well-rounded analysis of the practical opportunities and challenges posed by digital welfare, reconnecting and reconciling technical possibilities and political ambitions with what is socially necessary as welfare systems undergo radical change.

Edited by: Didier Demazière (CNRS Sciences Po Paris France), Ray Griffin (South East Technological University (SETU)), Janine Leschke (Copenhagen Business School), Magnus Paulsen Hansen (Author, Indignity at the Margin)
Imprint: Policy Press
Country of Publication: United Kingdom
Dimensions: Height: 234mm, Width: 156mm,
ISBN: 9781447371885
ISBN 10: 1447371887
Pages: 240
Publication Date: 25 April 2025
Audience: Professional and scholarly , General/trade , Undergraduate , ELT Advanced
Format: Paperback
Publisher's Status: Active

Didier Demaziere is Research Director at CNRS, Center for the Sociology of Organizations, Sciences Po Paris. Ray Griffin is Senior Lecturer in Management and Organisations at South East Technological University, Waterford. Magnus Paulsen Hansen is Associate Professor in Political Sociology at the Department of Social Sciences and Business, Roskilde University. Janine Leschke is Professor MSO in Comparative Labour Market Analysis at the Department of Management, Society and Communication, Copenhagen Business School.

Reviews for Digital Public Employment Services in Action

“A ground-breaking collection on the opportunities, pitfalls and unfilled promises of digitalising public employment services. Essential reading for researchers and policy practitioners concerned about the advent of online delivery channels, the rise of algorithmic profiling systems and the implications for a key institution of social citizenship.” Michael McGann, University of Melbourne