McPherson, Maggie; Nunes, Miguel Baptista
'It is a treasure trove of information, provides the promised framework and is an excellent reference book that should be on the shelf of anyone with a serious interest in online learning,' - Educational Technology and Society 'This book is a welcome addition to the growing literature on on-line learning and is a must for all involved in planning, design, development and delivery of on-line courses.' - Sanjaya Mishra, BJET