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Jo-Anne Bichard is Professor of Accessible Design at the Royal College of Art, UK. She is a design anthropologist and has undertaken two of the UK's largest empirical studies on inclusive design and public toilets, focusing on design's success and/or failure to meet users' needs for physical access as well as safety and dignity. Gail Ramster is Senior Research Associate in the Helen Hamlyn Centre for Design at the Royal College of Art, UK. She is a design researcher focused on people-centered and co-design approaches addressing social challenges. Her research has encompassed service and urban design, digital applications and public toilet design.
This is a brilliantly accessible, engaging, essential and timely book on a subject that means a lot to all of us. It will make sense of the multitude of dimensional toilet design guides around but also raises critical issues rarely mentioned in current texts. Where else could we read about the psychology of using toilets alongside neurodiversity, gender, space requirements, incontinence, toilet rolls and sanitary bins? * Vincent Goodwin, Access and Inclusive Design Consultant, UK * An insightful exploration of the often-overlooked significance of public toilets in urban landscapes. This groundbreaking work sheds light on their essential role in everyday life, prompting readers to reconsider the humble restroom with newfound appreciation. * Anastasios Maragiannis, University of Westminster, UK *
