Elizabeth McGuane is a user experience design director and content designer who got her start in print journalism in 2003, then pivoted to UX design in 2007. Today she lives in Canada, where she's a director of design teams that include product designers, developers, researchers and content designers, working on web and mobile app design projects.
At its heart, this powerful little book is about how to think deeply, clearly, and humanely about solving hard problems-with and for real people. Its message is relevant for those designing digital software, and for anyone striving to make meaning, build understanding, and create alignment in work and life. -AMY THIBODEAU Chief design officer at Gusto Words are slippery. Elizabeth captures them with adeptness and poetic prose, perfectly explaining how they shepherd us along the winding path of product development. This book has invaluable advice for anyone who communicates or makes things with other humans. -RANDALL SNARE Content design director at Meta Whether we design with pixels or pencil marks on paper, we use words to share ideas. Elizabeth presents us with a roadmap for embracing the importance of words and shared language, and reminds us that when done intentionally, writing is a joyful act and the most galvanizing part of the entire creative process. -STEWART SCOTT-CURRAN Cofounder and creative director at Design Business Company